Anderson Heating, Cooling & Plumbing was formed in 1982 by Roy Anderson. Since its inception, the company has had one goal in mind- to be the best residential plumbing, heating, and cooling services company in Lake County and its surrounding communities. Since Roy started out with the first truck, our company has grown into the largest home services company in Lake County.
Our People
The team at Anderson Heating, Cooling & Plumbing is comprised of honest, hard-working people, from our office staff to our certified plumbing, heating, and cooling technicians. We are involved in our community and treat our customers like our neighbors. We set high standards for our team, based on the four main focuses we hold as a company:
- Exceptional Customer Service: Whether you're scheduling an appointment, reviewing payment options, or following up on services already provided, we go out of our way to make everything as convenient as possible for you.
- Highly-Qualified Technicians: Our technicians are factory trained and qualified to work on all brands of plumbing, heating, air conditioning, indoor air quality, and refrigeration equipment. They also hold all the following certifications: North American Technical Excellence (NATE), Environmental Protection Agency (EPA), and Carbon Monoxide(CO).
- Punctuality and Professionalism: From emergency service to routine maintenance and service calls, our technicians always arrive promptly work efficiently to get the project completed in a timely manner. That way, you can get back to your daily routine faster.
- Safety, Security, and Cleanliness: The safety and security of your family and your home is our highest priority. Every member of our team has passed a background test before being hired. Our service technicians and installers carry cover-all clothes and vacuums with them to make sure your home remains clean.
Our Guarantees
At Anderson Heating, Cooling & Plumbing, we don’t settle for anything less than your 100% satisfaction- it’s our biggest guarantee to you! Here are a few other guarantees we can confidently make to you:
- No “Lemon” Guarantee: If the compressor in your air conditioner or heat exchanger in your furnace fails twice in the first five years, we will install a complete and new unit at no cost to you.
- 24-Hour Service Guarantee: Your plumbing and HVAC systems don’t take a vacation, no neither do we. We promise to be available to you 24 hours a day, 365 days a year.
- “Better Than We Found It” Guarantee: Our technicians always clean up after each service, so we promise to leave your home not as we found it, but even better!
- Installation Workmanship Guarantee: We have so much confidence in our technicians and installers that we can guarantee they will take care of your plumbing and HVAC problems, complete the job with speed and precision and clean up when they are finished.
- Priority Service Guarantee: MVP Membership? As a “thank you” for trusting your home comfort to us, you get priority service and front of the line privileges!
